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Product Support



Warranties

AccuCut machines and dies are tested for quality workmanship throughout the production process. To give you peace of mind that you are purchasing quality products, AccuCut provides the following warranties on various products.

AccuCut Machines: Three-Year Warranty
The AccuCut MARK 5, MARK IV (retired) and MARK 3 Die-Cutting Machines are backed with a three-year warranty, excluding the rollers and die trays. The AccuCut GrandeMARK 2 Die-Cutting Machine is backed with a three-year warranty as well, excluding the die tray, cutting plastic and cutting mats. MARK 5, MARK IV and MARK 3 rollers, all machine die trays and GrandeMARK cutting plastic and cutting mats are consumable parts and are not covered by the warranty.

We promise the machines will be free from defects in material or workmanship when used as directed. If you experience a defect in manufacturing, AccuCut will repair or replace the machine at no charge. Warranty does not cover use in a manufacturing setting or improper use.

AccuCut Standard Wood Dies: Three-Year Warranty*
All AccuCut standard wood dies are guaranteed for three years regardless of the brand of die-cutting machine in which they are used.

AccuCut Clear Cuts™ See-Through Dies: Two-Year Warranty*
Clear Cuts dies are guaranteed for two years from the date of purchase.

* Please note: Warranties on dies cover defects in material or workmanship and do not include damages caused improper usage by the user.